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FAQ’s, introductory manuals and auto-tracking instructions
What is the difference between Timetrack and Timetrack Pro?
The main difference is the functionality to track time automatically. We call this feature Auto-tracking. The rest of the features are identical and have the same high standards that we try to bring into our apps. With this separation, we want to make the pricing model more flexible and provide our customers the option to pay for what they need. With time more PRO features will be added to Timetrack Pro.
What is auto-tracking and how can it improve my daily work?
Auto-tracking will start the timer for you without taking away your control over it. You just need to define a few rules for Timetrack Pro by which it will be guided. After that, Timetrack Pro will work completely autonomous — start and pause the timer depending on your behavior. Please write us an email if you've experienced issues with it.
Can I still use Timetrack Pro after my 1-year license ends?
Yes. Timetrack Pro will continue to work without any limitations — this is our promise to you. But for us to ensure the future development of the app, we can't provide you with further updates from that point on. We are giving an update option which you can purchase for $24.99 and get a 1-year worth of updates.
Why are you showing a monthly subscription option, but I can't subscribe to it?
This option is harder to implement and takes more time to develop. But you can download Timetrack Pro for free now and start the 30-days trial. By the time the trial ends the subscription option will be available as well.
Why can't I purchase Timetrack Pro on the Mac App Store?
The Mac App Store guidelines have certain limitations which make it impossible for us to deliver you the auto-tracking functionality. Write us an email if you have further questions regarding this topic.
Why doesn't auto-tracking start the tracking of time?
We've thoroughly tested Auto-tracking, but as this is a feature which can be configured in different ways, some problems may occur. Please write us an email if you have issues with Auto-tracking, we are more than happy to support you. Your feedback helps us to continue improving the feature.
Can you access my data?
No. Your data belongs to you and is stored only on your machine. If you have purchased Timetrack Pro, the only thing we get is your email and app-license information. That is only used to link your license to your email. We take privacy very seriously and will never misuse your trust in us.
Can I create billable projects?
Not yet. We acknowledge that this is an important part of time tracking and plan to deliver this functionality in the future.
Can I export Timetrack data to other services?
Timetrack and Timetrack Pro provide the possibility to export a CSV-file which can be imported into other apps and services.
Find out how auto-tracking works and how you can configure it to your needs.